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Customer Support

We're here to help. We want you to have an exceptional experience with every Snow Joe® + Sun Joe® item we sell, from the moment you order it online, buy it in store, or assemble it at home. Have a question about a tool or task? Unsure about a selection or specifications? Our experts will be glad to assist! So, take a moment to register your product now, find an FAQ - or download the directions for a misplaced manual. It's all right here at your fingertips. Start by typing your Snow Joe® + Sun Joe® model number, product name, collection, brand, keyword, or just describe your issue in the box below.

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Hours of Operation

Monday through Friday from 9:00 AM - 7:00 PM EST
Saturday and Sunday from 9:00 AM - 4:00 PM EST

Our holiday hours are as follows:

Christmas Eve: 9:00 AM - 2:00 PM EST

Christmas Day: CLOSED

New Year's Eve: 9:00 AM - 2:00 PM EST

New Years Day: CLOSED