Above All Else, Snow Joe® + Sun Joe® are dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we created the Snow Joe® + Sun Joe® promise.
Our Promise: Snow Joe® + Sun Joe® warrant new, powered products for two years* from the date of purchase. If your product does not work, we will fix it by sending a part free of charge or by replacing it with the same or comparable product at no charge. How cool is that! Before you know it, you’ll be back in action cutting, sawing, mowing, washing and…?
To learn more about the Snow Joe(r) and Sun Joe(r) customer promise, please visit this page: Customer Promise