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6 comments

  • rmajeski143

    Sun Joe SPX4000 Electric Pressure Washer 

    my Sun Joe SPX4000 Electric Pressure Washer that soap does not dispense. it leaks from the bottom and has since I first put soap into the tank. And as I stated is does not dispense.  

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  • Andres Mera

    Hello,

     

    We apologize for the inconvenience, our products are covered under our 2 year Customer Promise Warranty, please give us a call at 866 766 9563, we are here Monday through Friday from 9 am to 7 pm Eastern Time, Saturday and Sunday from 9 am to 4 pm.

    If you wish you can also send us an email help@snowjoe.com, we are always here to help.

     

    Thanks

    Customer Service Team 

    Snow Joe + Sun Joe 

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  • Sandy McGhie

    Hello 

     I can't figure out how to register my new snowjoe, I haven't even used it yes, just got it in the mail yesterday!  The #is 24v-ss10-rx. If you need the serial number I can get that for you!

    Thanks  Sandra McGhie

    204 Strathmore Lane SE

     

    Rochester, Minnesota. 55904

    507-289-2779. 

    Snow Joe was purchased on line from Walmart  

    Thank you!

     

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  • Thistoshallpass

    Thank you for replacing my SPX3000MAX. I have sent back the broken one.
    Do I need to register it as a new purchase? Do I need to let Asurion (extended warranty) know?
    My package arrived without any packaging material inside the box. It had no bubble wrap or protection for the product. It was not in the original product box with product protection. The
    box arrived with holes in it. I think it is amazing that the item seems to be working like a brand new purchase. Did I receive a new machine?
    What quick connects can I purchase for the hose to machine connection?
    I put WD-40 on my new machine before connecting the hoses and that seems to help with
    the hoses not getting stuck. Thank you for your assistance.

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  • Carol Radke

    Purchased the Electric Pole + Chain Saw to trim some trees.  While doing this, lost my chain tensioner screw.  Called the 866 number and they're sending me a package with the part I need.  Very helpful.  Should arrive next week.  Chain saw is light weight and easy to use.  Very happy!

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  • Andres Mera

    Hello Carol,

     

    Thank you for sharing your experience, we are always here to help.

     

    Customer Service Team 

    Snow Joe + Sun Joe

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